Legal
Privacy Policy
We keep things simple. This page explains what we collect when you contact us, why we collect it, and what we do — and don't do — with your data.
What you can expect
- 24/7 emergency response
- Mobile units across Cape Town
- Residential, commercial & automotive
- Transparent pricing
- Trusted by Cape Town locals
Who we are
Cape Town Pro Locksmith ("we", "us") operates https://pro247locksmith.com and provides mobile locksmith services across Cape Town and the surrounding Western Cape.
What we collect
- Contact details you give us — name, phone number, WhatsApp number, email and the address of the job.
- Details of the work requested (e.g. lockout, lock change, vehicle make and model).
- Basic technical data from your browser when you visit our website (device type, referrer, pages viewed) via standard server logs and analytics.
How we use it
- To dispatch a locksmith to your address and complete the job.
- To send you quotes, invoices and follow-up communication about the work.
- To improve our website, response times and service coverage.
What we do not do
We do not sell your personal information. We do not share it with third parties for marketing.
Retention
We keep job records for as long as required by law (typically for tax and accounting purposes), after which they are securely deleted.
Your rights
You can ask us at any time to confirm what personal information we hold about you, correct it, or delete it — subject to our legal record-keeping obligations. Contact us at lorenjordan333@gmail.com.
Cookies
Our website uses only essential cookies required for the site to function, plus basic analytics to understand which pages are useful. No advertising trackers are set.
Changes
We may update this policy from time to time. The latest version is always available at https://pro247locksmith.com/privacy-policy.