Guides

Everything worth reading here is on the page for the thing itself.

Rather than a stream of short articles, the guidance on this site lives inside the pages for the work it describes — what the fault usually is, what it depends on, and which cheaper answer might apply to you instead. This page collects the reasoning that comes up most often and points you at where each of it is set out in full.

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Long-form guides

Two guides to read before you call a locksmith

Written the way we talk on the phone: what to try first, what a call-out really involves, and how to avoid the wrong number.

Locksmith Cape Town: what to try before you call one

The sixty-second key test that names your fault, six fixes a locksmith would try first, what you should expect to pay, and seven ways to spot a lead-generation number.

Read the guide

24 hour locksmith Cape Town: what to do at 2am before you call

Where to wait, the three things that end most night lockouts, what genuinely changes after dark, the security-gate problem, and how to avoid a scam at the worst hour.

Read the guide
The single most useful diagnostic

What the key is doing tells you most of the answer

Three behaviours, three completely different faults, and three very different prices.

Where a key rotates its whole sweep and the door still refuses to shift or fasten, the lock is fine — it is doing precisely what it was made to do. The change is structural. Hinges have let the leaf drop, a wet season has fattened the timber, heat has grown the frame, or the strike has wandered off the bolt's path. All of that wants realigning, and paying for a cylinder to cure it is among the commonest wasted purchases in Cape Town.

A key that rotates halfway and jams has met an obstruction: grit, lubricant gone to varnish, a component that has given up, or a blade worn away from its original profile. Fish out the oldest key you own and try that before concluding anything. Duplicates made from duplicates mimic a dying cylinder extremely well, and one cut back to specification quietly resolves faults people have tolerated for a year. Filed under lock repair, not replacement.

A key that refuses to go in, or goes in and will not move, means the mechanism has genuinely seized — and that is where skill at opening things actually pays. Of the three, it is also the only one where a drill is ever the straight answer: following an inspection, described to you first, and never as the opening move. Emergency door opening sets out the whole argument.

Where each guide lives

Six things worth reading before you spend anything

Each one sits on the page for the work it describes, in full rather than in summary.

Locked out, and what to check first

Three free checks that occasionally make the visit unnecessary, and the one that never does.

House lockout guide

When a lock change is actually warranted

The specific moments worth changing for, and the ones where it achieves nothing.

Lock change guide

Where security spending belongs

Counting entrances honestly, ranking by reach, and why frames beat mechanisms.

Upgrades guide

Why a cut car key will not start the car

The blade opens the door; the chip decides about the engine. Two separate systems.

Car locksmith guide

The contradiction in every business door

Keeping people out and letting them out, on the same leaf, without trading one for the other.

Commercial guide

What high security actually means

Three separate properties bundled under one phrase, and which one you probably need.

High security guide
Where the money should go

Almost nobody spends it on the door that matters

The instinct is to fortify the entrance you look at every day. It is rarely the one anybody would use.

A main entrance faces a road, sits in view of passers-by and has generally had more attention paid to it than anything else on the plot. The openings round the back have had none. Rank your ways in by how long somebody could stand at each without being seen, and the budget reorganises itself — normally to something smaller than you had in mind.

The next one is spending on the mechanism when the timber around it is what gives. Break-ins on houses mostly end with the strike plate pulled clean out of soft jamb, the cylinder untouched and entirely blameless. Packing that frame and driving fixings into something structural raises the effort required by more than a better lock would, for less money. Security lock upgrades works through it properly.

The third is ironmongery bought while the real gap is who holds a key. Nobody breaks in through something they can open, so where the number of keys is a mystery, every mechanical improvement addresses a threat you are not facing. Turning that mystery into a figure costs less than most hardware and belongs at the front of the queue; see lock change services.

Rather just ask somebody?

Describe what is happening and you will get a diagnosis instead of a reading list — including, sometimes, that you do not need us.

In short

The advice that comes up most

Short version of things that recur across nearly every page on this site.

  • Try the oldest key you own before concluding a cylinder has failed.
  • Work out whether the security gate or the door behind it is the stuck one.
  • Count every entrance, including the garage side door and the terrace slider.
  • Keys locked inside need no lock change. Keys lost outside often do.
  • A key that turns while the door resists is a door problem, not a lock problem.
  • Have a car spare made while a working key still exists.
  • Ask a business locksmith what happens when a staff member leaves.
  • Ask any quote what it is being fixed into, and whether that needs work first.
Reading a quote

Two honest prices for the same job can differ a great deal

Knowing why is the difference between comparing quotes and comparing numbers.

With doors, what separates one price from another is groundwork rather than the product. Splits get filled, jambs packed, keepers strengthened, somebody's earlier botch undone — hours of labour that disappear the moment they are finished. A figure with none of it priced in either belongs to a doorway in genuinely good order or to a job that intends to skip the stage. One question settles it: what exactly is this being anchored into, and does that need attention first?

With cars, the manufacturer sets the price rather than the tradesperson. Certain immobilisers accept an additional key without fuss; others enforce a waiting procedure that nobody can shorten. Two vehicles quoted very differently is ordinary. One vehicle quoted very differently by two people deserves a blunt question about scope — above all, whether keys nobody can account for are being wiped. Car key programming covers it.

Where a suburb changes the answer — and it often does, since salt, wind, winter damp and inland heat each destroy hardware differently — the relevant page sets that out for the specific area rather than in general terms. And on any job, be wary of a firm figure offered before anybody has heard what is actually wrong. A lockout on a modern cylinder and a lockout on a jammed multipoint door in a swollen frame contain different amounts of work. What you should expect instead is a clear account of what the cost depends on, and a settled number once somebody has looked at it.

Guides — your questions

Quick answers to what Cape Town residents and businesses ask us most. Need something not covered here? Reach out — a real locksmith will help.

  • There are none, and pretending otherwise would be the easy option. The guidance on this site is written into the page for the work it describes, because that is where somebody actually needs it — reasoning about lock repair belongs on the lock repair page rather than in a post that has to be found. This page collects the arguments that recur and points at where each is set out fully.

Need a locksmith rather than a guide?

Homes, businesses, vehicles and safes across 81 suburbs, 24 hours a day, diagnosed before anybody quotes.